Terms and Conditions
Version 2026-11-11
These terms cover CafePlay, the QR games and rewards service for cafes, restaurants, and similar businesses. An owner agrees to them by creating a business account. A guest who scans a table QR and plays uses the service on these terms too.
The service
CafePlay lets a business place a QR code on each table. A guest scans it, plays a game, earns points, and can claim a reward code. CafePlay provides the software. The business runs the room, the menu, the staff, and the rewards.
Guests
Guests do not create an account and do not sign up with an email address. A nickname is optional. If a guest enters one, it can appear on that business's leaderboard. CafePlay keeps a signed device cookie so points stay with that visit. The cookie is not an account. From the profile, a guest can delete the name. That clears the nickname on the device. Points already recorded can remain in the business totals.
Points and rewards
Points, badges, and reward codes come from the business. They are not cash, not a stored-value balance, and not a payment CafePlay owes the guest. Staff at the business redeem a code. The business sets the reward, the points it costs, the stock, and the rules.
Play limits
A business can limit how many games a guest plays in one visit or in one day. To open more games, the guest can ask staff to confirm a menu order or an amount the owner set. Staff confirm that request by hand. CafePlay does not charge a guest's card and does not take an online payment from a guest.
Business accounts
An owner signs up with a name, an email, and a password, and gives the business a name, an address, and a type. A new account starts a 14-day trial. No card is required to start. Published plans set the tables, staff accounts, and games included. Plans grow to unlimited tables. The game library is there so guests stay longer, play again, order more, and come back.
Payment
After the trial, the owner pays the published plan amount using the method shown on the billing page and uploads a receipt. CafePlay confirms that receipt before the paid plan stays active. Until a receipt is confirmed, games can pause. CafePlay does not store a guest card and does not charge a card for the owner inside this app.
Tables, staff, and questions
Each active table has its own QR code, and the number of tables follows the current plan. Owners can add staff with a PIN and choose what each person can do, including redeeming rewards and confirming extra plays. Staff act for the business. CafePlay supplies a shared question bank. A business can turn categories on or off and, on a paid plan, add its own questions. Those questions are for that business's tables.
Acceptable use
Do not misuse the service, interfere with another business or another guest's points, copy the question bank for a competing product, or use CafePlay for anything unlawful. The owner is responsible for the name, rewards, and questions the business publishes to guests.
Availability and changes
Games can be paused by the business or when a plan is not active. Team play and the full game library depend on the plan. CafePlay can update these terms. The version on this page is the version a new owner accepts at signup. Continuing to use a business account after an update means the owner accepts the updated terms.
Help
Owners send support from the business desk. Guests should ask the staff at the table about a reward, a code, or an extra play.